Western Governors University - Millcreek, Utah

Charly G.

Infraestructura nueva y segura. Parqueadero adecuado y seguro.

Jake Jacquin

Lo

Cat S

WGU has been behind me from start to finish with obtaining both of my degrees!! As a none traditional individual, this educational patch has been perfect! This weekend has been nothing short of amazing! The Alumni celebration was family oriented and offered lots of things to do. And the 100th commencement & School of Education convocation was a complete success. Great mentors, excellent professors and a very personable president! I am a night owl for life! #WGUgrad #WGU100

Bubby Mack

Save your time, money and sanity and find a different university. I have been enrolled for two years now in a master's program. They are understaffed and for being a fully online university have a myriad of technical issues especially with ProctorU and Meazure Learning. Exams frequently crash mid test, it can take days to get in contact with a real human instead of AI chat bots. My counselor who set up weekly phone calls would go 4-5 weeks with zero contact. Basically everything that could go wrong did go wrong. The worst part was that when I did find a person to talk with when I had an issue or problem they usually didn't know how to help and would just email you a troubleshooting page they copied and pasted. I have three degrees from two different universities and never had issues like these while attending them.

Eric Bayna

Pros: Cheap tuition, self-paced, and good IT programs

Cons: TERRIBLE at anything administrative. Ended up starting college 3 months later due to mess ups from the enrollment counselors who are sometimes too busy to reply to a email for over a week. Also takes over a month for them to process my simple VA document.

Overall: Terrible process to start or change things, but very smooth and easy if nothing changes once you're in.

Anonymous

I want to share the story of how my career was abruptly derailed by Western Governors University (WGU), leaving me without work since March 2024. On March 21st, I was terminated from my position. This occurred just 15 days after I participated in a Title IX meeting with three women from the Title IX office. The meeting was the result of a civil rights complaint filed by a student in January 2024, who accused me of discrimination.

As a remote worker, I had no access to personal information such as mental health conditions, which is not allowed to be posted in our CRM. The complaint stemmed from a call in which the student expressed frustration over missing transcripts and course requirements. While I was the only Enrollment Counselor who was able to provide him accurate information, locate his transcripts and merge his records—he was unhappy with the process. He requested a new enrollment counselor and claimed I was not treating him fairly. Without a manager involved, I was actively trying to figure out who I could turn to for support in handling this difficult situation.

One particularly troubling aspect of this case is that WGU claimed the recording of this call—something that should have been automatically saved—was unavailable. During the Title IX meeting, I was asked why the recording wasn’t found, as if I should have known. Recordings are entirely out of my control, and I still don’t know why it wasn’t accessible. This raised immediate suspicions.

Following that call, I sent the student an email explaining the transition to his new counselor, apologized for his frustrations, and wished him well. Laid out the framework for what to expect and tried to help to the best of my ability. The student responded with accusations, suggesting we were incompetent and that I was making his life difficult on purpose. He insinuated that I was a “racist bigot” and even questioned my literacy. At that point, I believed he was simply being narcissistic and indifferent to the emotions of others, given how he was speaking to me. It was only then that the student disclosed he has autism.

During the Title IX meeting, the focus seemed solely on the student’s complaints, with little concern for how these unfounded accusations affected my professional reputation. I felt cornered by the line of questioning, and after the meeting, I immediately reported my concerns to my supervisor, noting that it seemed like my termination was already decided.

I voiced my fears to my supervisor immediately after the Title IX meeting, I told him I will have to lawyer up and try and get some legal counsel on this issue. I told him that I would be terminated based on the student’s erroneous claims and how one sided the Title IX meeting was. Despite assurances that I would receive follow-up on the meeting and next steps, I heard nothing. What followed was an unjust termination, apparently designed to avoid dealing with the student’s legal threats. All of which he made clear in the email thread.

To add insult to injury, I asked multiple times in emails for clarification on where I had supposedly been disciplined. As was mentioned during the termination surprise meeting on my calendar. I wanted to know on what occasions these warnings occurred, as the statement was outrageous. I had never received any formal warning, disciplinary action, suspension, probation or even a conversation about my conduct. I had always maintained professional standards in my role, and the only feedback I ever received was about being more empathetic and not getting too caught up in the motions that we don’t acknowledge every student differently and knowing when to switch from email to verbal communication with students. Anyone who works in Admissions in Higher Education can tell you the work can be monotonous and repetitive yet I am always striving to make every student feel like an individual rather than a number.

They’ve locked me out of everything, I’ve been out of work since March 2024. No insurance, no income to pay for medications, job search is a joke. All derailed!!

Omar Carpio

I completed my Bachelor’s Degree in Software Development here, and I had a great experience. The program is self-paced, which may not suit everyone. However, if you take ownership of your learning journey, the school offers the right resources to help you become an outstanding professional.

Stephanie Arquette

Worst nursing program ever. Please reconsider this program if u have interest in nursing. They say you can do it on your own time, but it isn't until you pay your first tuition that they tell you you have to do clinicals and labs on THEIR time. And you can't switch with a Co-student to help accommodate your needs. All clinical rotations are at night and with brand new nurses so you learn nothing. Thank God I have experience previously in the medical field before starting this program otherwise i would have been lost.